Frequently Asked Questions

Yes. There's no travel fee within 50 miles of the Space Needle in Seattle. From 50 to 100 miles the fee is $150, and from 100 to 200 miles it's $250, plus expenses such as hotel, meals and tolls as agreed with you. Farther than that, we'll work out travel together.

Yes — a 50% deposit secures your date, fully refundable up to 30 days before your event. The remaining 50% is due within 30 days of the event, and is also refundable up until that point.

A flat surface at least 12'x12', and a power outlet within 75 feet. No power nearby? We can bring a quiet solar generator for an additional $100.

We arrive 1.5–2 hours before your event so everything is ready when guests arrive. Earlier setup is available for a small fee, and it's already included in our wedding package.

No — photos are unlimited on every package. Each session captures 4 photos and prints 2 matching strips, with the option to print extras.

Yes — we send over all digital files within 2 days of your event.

Yes — for weddings, we can design something to match your theme, or you can send your own design to place on each strip. Businesses can send their logo and turn the booth into a marketing tool. We'll also build a custom welcome screen to match your event.

If you purchase your own custom neon sign, it's yours to keep after the event. We'll display it on the back of Woody Booth for extra photo ops, or on the Woody Wall if that's the setup you choose.

Of course — if you'd rather have a velvet guest book or another style entirely, send us what you're picturing and we'll work out the details together.

You'll receive a service agreement and invoice, and we'll collect your 50% deposit. From there, we start on customizations — your guest book, logo, and neon sign (if applicable). We'll also connect with your wedding planner or point of contact to make sure everything runs smoothly, and send a friendly reminder when your final payment is due.